OpenSolar Assistance

One-off Assistance

- 48-hour turnaround (4 if urgent option selected)
- during business hours
- 1 OpenSolar project per ticket
(additional costs may incur depending on scope of issue)

Support - Premium

Includes 8 tickets per month, subsequent tickets charged at $35 per ticket.
Response within 2 business days (typically less)
Urgent response can be requested; 2 tickets will be deducted.

Upload a Bill (&set TOU times)

- turn around time is up to 48 hours.
- during business hours
- 1 bill per request

15-Minute OpenSolar Assistance

15 minute support request that covers any topic related to OpenSolar