OpenSolar Assistance - One Off

One-off Assistance

- 48-hour turnaround (4 if urgent option selected)
- during business hours
- 1 OpenSolar project per ticket
(additional costs may incur depending on scope of issue)

Upload a Bill (&set TOU times)

- turn around time is up to 48 hours.
- during business hours
- 1 bill per request

Convert & Upload an Interval Metering Data file

- Interval Meter Data conversion and uploading turn around time up to 48 hours.
- During business hours
- 1 interval meter data file per request

15-Minute OpenSolar Assistance

15 minute support request that covers any topic related to OpenSolar