- 48-hour turnaround (4 if urgent option selected). - during business hours - 1 OpenSolar project per ticket (additional costs may incur depending on scope of issue)
Includes 8 tickets per month, subsequent tickets charged at $35 per ticket. Response within 2 business days (typically less). Urgent response can be requested; 2 tickets will be deducted.
- turn around time is up to 48 hours. - during business hours - 1 bill per request
15 minute support request that covers any topic related to OpenSolar